Neighbourhood Development Plan information can be found at http://tanworthndp.org

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Cabinet 10 in Earlswood is now connected to Superfast Broadband

We are delighted to advise you that all the hard work has paid off and that superfast broadband is now available in parts of Wood End & Earlswood. Cabinet Earlswood 10 has been upgraded, meaning that properties connected to the upgraded cabinet may now be able to order the improved service.

To find out which cabinet you are connected to what speeds you might achieve, you should visit the BT Broadband Availability Checker. For the best results, you will need to be able to enter a BT landline number for the property. If you do not have this then  use your address, but it may be less accurate. It should be noted that customers are not restricted to buying a service from BT and that can go to any Internet Service Provider (ISP).

There are a number of different Internet Service Providers (ISPs), and it is best to check carefully as there are a wide range of packages available, with some including telephone calls and even TV options. Websites like MoneySavingExpert.com and Broadband Genie can give free, impartial advice on cheap broadband deals and provide information on which packages might be best for specific needs.

The ‘About Broadband’ section on the CSW Broadband website has lots of information about Internet Service Providers, a very useful jargon buster to help people to get through the sometimes baffling terms surrounding broadband, and lots of self-help guides so that users can get the most from the new, improved service.

 

Do you want Malthouse Lane and adjacent roads gritted?

As many of you will be aware, the Resident’s Association has been trying to persuade Warwickshire County Council to add Malthouse Lane, Springbrook Lane, Cloweswood Lane and Small Lane to the winter gritting programme for several years without success.

We have now written to Nadhim Zahawi, our MP, asking him to take up the issue with Warwickshire CC. See Gritting email to NS 17Nov18.

We are asking for support on this and would be grateful if you could circulate and write to Nadhim Zahawi MP email; constituents@zahawi.com and County Cllr. John Horner ; cllrhorner@warwickshire.gov.uk

We need to act before the worst of the weather moves in.

You can use of the wording above or do your own, we just need you to do it please.

Volunteering Opportunity with Warwickshire Police

Do you have some time to spare each week?  Have you considered volunteering your time, your skills and your experience?  Would you like to learn new skills and feel like a key part of a small dynamic team?

Warwickshire Police are currently advertising for Police Support Volunteers to assist staff in our busy Vetting Unit at Stratford upon Avon Police Station.

We ask for a commitment of 2 to 4 hours per week for a minimum of a 12 month period and any required training will be given.  Our Police Support Volunteers are not paid but we do pay reasonable travel expenses.

If you would like to know more about this volunteering opportunity, or to submit an application, please click on the link below.  Thank you.

https://www.warwickshire.police.uk/article/17199/Vetting-Unit-Support-Volunteer—Stratford-Police-Station

Warwickshire Trading Standards Scam and Rogue Trader Alerts

Door to Door Mattress Sellers: Warwickshire residents are again being targeted by door to door mattress sellers. The sellers often employ high pressure sales techniques to encourage a sale and Trading Standards are also concerned that the mattresses may not meet UK fire safety regulations. Don’t buy at the door. If in doubt, keep your door closed.

Insulation cold callers: Warwickshire residents are urged to be vigilant and beware of companies that cold call and offer home insulation whilst falsely claiming to be operating on behalf of the Government or local council. Residents may be misled and the companies may be breaking the law.

Apple Pay targeted by fraudsters: Warwickshire residents are urged to beware of phishing emails arriving in their email inboxes falsely purporting to come from Apple. The emails may display an ‘@support’ name and inform the recipient of a ‘purchase’. The recipient is urged to follow a link to a bogus Apple login page from which Apple ID and other confidential information can be stolen. Always delete suspicious emails. Never follow any links they may contain or download any documents.

Spotify Premium phishing email: Spotify Premium streaming service users are warned to beware of bogus emails asking them to verify their subscription information. Recipients are again taken to a bogus Apple ID login page, from which passwords can be stolen. Always delete suspicious emails. Never follow any links they may contain or download any documents.

Fake TV Licence refund emails: Don’t fall for bogus TV Licence refund emails, Warwickshire Trading Standards is warning. These emails encourage recipients to visit bogus websites from which personal and financial information can be stolen. Always delete suspicious emails. Never follow and links they may contain or download any documents.

Local landline telephone numbers ‘spoofed’: With increasing numbers of people choosing not to answer phone calls displaying international or regional numbers, expecting them to be high pressure sales calls or fraudsters, scammers are turning to ‘spoofing’ local landline numbers. They do this by using easily obtainable technology to alter Caller ID so that when they phone, the recipient’s phone shows a local number in the Caller ID display and not the real one. The landline number the fraudsters use is likely to belong to another unsuspecting person who won’t realise what has happened until they begin to receive hundreds of calls to their landline from people trying to speak to the fraudsters! Fraudsters also try to ‘spoof’ the telephone numbers of banks and similar organisations to try and make their victims think they are speaking to a genuine business.

HMRC paying ‘refunds’ direct!: Fraudsters are sending out bogus emails claiming recipients are due an immediate tax refund that can only be claimed online and will be paid on to their credit card. The fraudsters direct their victims to a bogus HMRC online ‘portal’ which asks for credit card details and other financial and personal information. The customer portal web page suggests that it will expire on the day the recipient received the email, encouraging them to act quickly without thinking/verifying the claim or asking a friend or family member first. Always delete suspicious emails. Never follow any links they may contain or download any documents.

Sim swap fraud: O2 and Vodafone customers are at risk of Sim swap fraud, Warwickshire Trading Standards is warning residents after a BBC Watchdog investigation. Sim swap fraud takes places when a criminal is able to convince a mobile operator (such as O2 or Vodafone) either online or in person at a high street shop, that they are you. The criminal then asks for a replacement Sim card for your phone. If successful, the criminal now has control over your mobile phone number and could potentially both see and hijack your calls and texts, including those relating to your online banking. They could then attempt to steal money from your bank account. If your Sim stops working or your phone experiences an extended period of loss of signal, these could be signs of Sim swap fraud. Contact your service provider immediately.

More information

  • Make a scam/rogue trader complaint to Trading Standards via Citizens Advice Consumer Service on 03454 040506.
  • Sign up to scam alerts at www.warwickshire.gov.uk/scams
  • Avoid rogue traders. Consider using Warwickshire Trading Standards ‘No Rogue Traders Here’ approved trader scheme. Phone 0800 233 5000

Reduce your chances of being burgled

Home security is the best way to reduce your chances of being burgled. A lot of burglaries are spur of the moment, as a burglar may see an open opportunity and take their chance.

Some things you may wish to consider if you are installing new doors and windows are to get ones that are certified to British Standard BS 7950 (windows) or PAS 24-1 (doors). Window locks, especially on older windows will help stop people getting in.

Remember to securely lock all doors and windows before leaving the house. It is easy to forget when you are in hurry, but it’s the simplest way for a burglar to enter your home.

Never leave your keys anywhere near the front door, including your letterbox; burglars know where to look. A home that looks empty is far more likely to be targeted by a burglar, so it’s worth making sure your home looks occupied. Use automatic timer-switches to turn on a light
and perhaps a radio when it goes dark, even if you are just out for a couple of hours.

If you are going to be away for longer periods of time, cancel any newspaper or milk deliveries.

Remember that visibly and permanently marking your belongings helps you and the police to identify them if they are stolen. It can also make it difficult for the thief to dispose of the property.

Fit padlocks and additional hardware to shed and garage doors and ask a trusted neighbour or relative for help. Ask them if they could clear the post away from the door mat and open and close the curtains whilst you are away.

Prevent easy access to the back and sides of your home by installing locked gates, 2 metre minimum fencing or walls are recommended. Trellis topping also makes climbing very difficult.

Security lighting can be used to make offenders feel vulnerable and observed. It is suggested that you use dusk to dawn lighting. Visible burglar alarms are also a deterrent, there are many to choose from.

Recent Criminal Activity – Number Plate Thefts

There has recently been a number of thefts of vehicle number plates. This type of theft is a common crime.

Criminal will often use stolen vehicle number plates (also known as VRM’s – Vehicle Registration Mark plates) and then attach them to their own or even previously stolen vehicles in order to help them commit additional crimes and evade identification and capture by the police.

Please consider replacing your number plate screws with “clutch head” screws which will prevent criminals from unscrewing your number plates and stealing them. If your vehicle does not utilise screws in order to fasten the VRM plate to your vehicle you may be more likely to become the victim of this type of crime as these types of VRM’s are often only secured by double sided sticky tabs and can be removed relatively easily. In these instances please consider seeking suitable technical assistance from a professional in order to find an alternative method of securing your registration plates to your vehicle.

Not Sure? Don’t Open The Door!

Protect yourself from doorstep crime. Be aware of people who turn up unannounced, most genuine callers will have a pre-arranged appointment. If in doubt, keep them out!

Doorstep crime can include rogue traders offering home improvement or gardening services, or bogus callers who claim to be the council, police, health carers or energy companies.

Rogue traders may say they are in the area working on another property and they have spotted a problem with your home or garden. They may claim to have materials left over from another job, like paving or tarmac. They may try to pressurise you to buy goods or sign up for services on the spot. Unfortunately all too often they may offer to carry out work cheaply , but charge an extortionate price after the work has been completed.

Bogus callers may claim to be working for the council, water, gas or electric company. They could also say they are a nurse, doctor or even from the police. Bogus callers may say they need to come into your home, or try to get you to go outside. They may try to distract you so they can steal your money. They can be male, female or even children.

A pedlar is someone who calls at your door to sell items that they have to offer, This can often include cleaning or household goods. These goods may be sold at an overpriced value. By law pedlars are required to carry a pedlar’s certificate, which is issues by the police force in the area they operate.

If you are not sure who is at the door, do not open it. Check the identity of any caller. Confirm who they are by calling the company they work for by using the number from the telephone directory or from off one of your bills. Do not call a number provided by them.

If caller does not leave your property when asked to do so, call the police.

What do you know about ANPR?

What do you know about Automatic Number Plate Recognition (ANPR)?

Warwickshire Police and West Mercia Police have launched an online survey about the use of ANPR technology across the region.

The survey will run for 6 weeks until 23 December and aims to give local communities, as well as those who travel through the region, a chance to voice their views and understanding of how ANPR is used to tackle crime.

The technology is used to help detect, deter and disrupt criminality at a local, force, regional and national level, including tackling travelling criminals, organised crime groups and terrorists.

ANPR provides lines of enquiry and evidence in the investigation of crime and is used by forces throughout England, Wales, Scotland and Northern Ireland.

The aim of the survey is to develop a broader view of public perceptions and understanding of police use of ANPR, allowing us to inform and engage with our communities around its future use.

To take part in the survey, simply click https://www.snapsurveys.com/wh/s.asp?k=154089928356 or visit the website to learn more:

https://www.warwickshire.police.uk/article/6518/Automatic-Number-Plate-Recognition-ANPR


Could you benefit from the Gigabit Vouchers Scheme?

Gigabit vouchers can be used by small and medium-sized businesses, and the local communities surrounding them, to contribute to the installation cost of a gigabit capable connection.  One gigabit is the same as 1,000 megabits – so it’s a big leap forward in connection speeds that could benefit you and your business into the future.

Businesses can claim up to £3,000 against the cost of connection either individually or as part of a group project. Residents can benefit from the scheme as part of a group project, which also includes businesses, and can claim for a voucher of up to a value of £500.

Vouchers can be aggregated so that if, for example, a village or wanted to upgrade its connectivity then as long as there are businesses involved the vouchers can be pooled together to form one project covering the entire area. This would ensure best value for all concerned and would reduce costs overall.

To set up a local project it would be necessary to go through a supplier (as with single user vouchers). It is expected that the combined value of vouchers claimed by businesses in a scheme will be greater than the combined value of the residential vouchers.

The Gigabit Voucher Scheme is administered centrally by DCMS and all interface with suppliers is usually carried out on online. Not a lot of help when you have a very poor Internet connection!

In order to help those thinking of setting up a project CSW Broadband are running Gigabit Voucher Events, in partnership with some Borough and District councils. Around 60 people attended the Gigabit Voucher event in Stratford. There were 20 suppliers and partner organisations present, so that visitors had the opportunity to speak to a good range of providers about their requirements.

A further event is planned for 27thNovember in Nuneaton. It will run from 11-3 at the Town Hall on Coton Road. If you are a supplier and would like to take a stand, or just want to find out more, please contact either Matthew Bird or Chris Lawes at: econdev@nuneatonandbedworth.gov.uk

To find out more about the Gigabit Voucher Scheme visit https://gigabitvoucher.culture.gov.uk

Superfast Broadband project October 2018 Newsletter

To read the newsletter click newsletter 18-10