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Never to trust texts or calls from banks asking you call them on a specific number about a problem

I know we are all very savvy but there was a worrying story in the Guardian
newspaper recently warning never to trust texts or calls from banks (however
trustworthy they appear) that urge us to use a specific telephone number to
dial about a problem.

The scammers may say or text there has been what they think is a large
withdrawal or some mistaken transaction. We need to contact the bank’s fraud
department.

The answer is always phone the bank back on a known number such as that
given on the back of a debit or credit card.  Never use the one the
fraudsters suggest and always check the telephone line has disconnected
before dialling any number after a call to you.  Perhaps dial another number
first before the bank to clear the line.

The Guardian says this scam could happen because a third party like Uber may
have been hacked giving access to name, telephone number, address and part
of debit or credit card number.

Of course, none of us would ever fall for a trick like that.

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